Report an unexpected fee

Ran into a fee or rule you didn’t expect? Tell us. We check every report against the firm’s own pages before we change anything, and we never publish your name or email.

Please share only what happened to you. Don’t include account passwords, login details or other people’s personal information.

This opens your email app with your report filled in. Add a screenshot if you have one, then press send. See our privacy policy.

What we publish

We publish only facts the firm’s own documents show or the firm confirms, stated plainly with the source and date. Where practical, we ask the firm to respond first. Fixes go in the corrections log.